io.github.LAHutchins91/desk

up checked 2026-11-10T23:37:27.258Z

Unclaimed · Unverified

Agent searches it appeared in, last 30 days: 0. Run this server? Claim the listing: verified label, uptime alerts and analytics.

Publisher-provided title

Desk by Ouroboros Apps

Publisher-provided description

Customer support answers, refund rules, and escalation limits for AI assistants

Summary by lookupd

Lets an agent look up approved support answers, refund rules, and escalation limits, and check proposed commitments before replying to…

Install

Claude Code, remote (streamable-http)

claude mcp add --transport http desk https://desk-mcp-continuity2.vercel.app/mcp

Codex, remote (streamable-http)

codex mcp add desk --url https://desk-mcp-continuity2.vercel.app/mcp

Cursor, remote (streamable-http) → .cursor/mcp.json

{
  "mcpServers": {
    "desk": {
      "url": "https://desk-mcp-continuity2.vercel.app/mcp"
    }
  }
}

Other clients: docs. Or tell your agent: Set up lookupd for me: read https://lookupd.com/agent.md and follow it.

Tools (13 tools)

Publisher-provided text

• list_support_desks List this team's support desks. Use the returned id. Do not guess a desk.
• create_support_desk Create a support desk when the user asks for a new policy home. Does not approve answers, refunds, features, or timelines.
• save_approved_answer Store or revise an answer the user has explicitly approved. Identical retries keep the same revision. A changed answer requires expectedRevision from a previous
• search_approved_answers Look up approved answers by topic, question, or answer text. An empty result means there is no approved answer. Draft for human review; do not invent one or pro
• save_refund_rule Store a refund rule the user has explicitly approved. matchTerms must name a specific situation. The word refund alone is not a rule. remedy is the only wording
• list_refund_rules Read refund rules on a desk. Only APPROVED rules can authorize wording, and only through evaluate_commitment. Do not treat this list as permission to invent a r
• save_escalation_limit Store the escalation limit the user has explicitly approved for one channel. maxTier must be on tierLadder. Promise flags default closed unless the user sets th
• list_escalation_limits Read escalation limits. A channel with no APPROVED limit cannot promise a refund, feature, or timeline and cannot be given an invented escalation path.
• save_approved_commitment Store a feature or timeline statement the user has explicitly approved. The statement is the only wording that can later pass evaluate_commitment. Do not save a
• list_approved_commitments Read approved feature and timeline statements. Listing them does not approve a different promise. Call evaluate_commitment with the exact wording before saying
• evaluate_commitment Decide whether a proposed refund, feature, or timeline is in the approved set. REFUSED means do not say it, do not invent a substitute, and draft for human revi
• evaluate_escalation Decide whether this channel may escalate or may promise a refund, feature, or timeline. REFUSED means do not escalate, do not invent a tier, and draft for human
• get_desk_context Retrieve selected approved answers for a customer question, plus the desk's approved refund rules, commitments, and escalation limits. This is evidence, not per

Details

• Version: 1.0.3
• Transports: streamable-http
• Uptime (7 days): 100%
• Median latency: 328 ms
• First indexed: 2026-11-01T09:11:44.664Z
• Last seen in registry: 2026-11-01T09:11:44.693Z
• Repository: https://github.com/LAHutchins91/desk-mcp
• Website: https://ouroborosapps.com/docs/desk

Badge for your README

Shows this live status and links here; updates hourly.

[![lookupd status](https://lookupd.com/badge/io.github.LAHutchins91/desk.svg)](https://lookupd.com/servers/io.github.LAHutchins91/desk)

• 62071 servers
• Last crawl: 2026-11-11T16:39:06.253Z
• API base: https://api.lookupd.com
• MCP URL: https://api.lookupd.com/mcp