io.usefulapi/atera

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Publisher-provided title

Atera MCP by usefulapi

Publisher-provided description

Check devices, alerts and tickets in Atera, and open tickets, comment or resolve alerts.

Summary by lookupd

Lets an agent check managed devices, alerts and contracts in Atera, and open, comment on, update or close helpdesk tickets.

Install

Claude Code, remote (streamable-http)

claude mcp add --transport http atera https://atera.usefulapi.io/mcp

Codex, remote (streamable-http)

codex mcp add atera --url https://atera.usefulapi.io/mcp

Cursor, remote (streamable-http) → .cursor/mcp.json

{
  "mcpServers": {
    "atera": {
      "url": "https://atera.usefulapi.io/mcp"
    }
  }
}

Other clients: docs. Or tell your agent: Set up lookupd for me: read https://lookupd.com/agent.md and follow it.

Tools (20 tools)

Publisher-provided text

• atera_get_account Fetch the Atera account this key belongs to — company name, plan, country and timezone. A cheap way to confirm the key works. Atera: GET /api/v3/account.
• atera_list_customers List the customers (client companies) managed in Atera, paginated. Atera: GET /api/v3/customers.
• atera_get_customer Fetch a single customer by id — address, domain, phone, notes. Atera: GET /api/v3/customers/{customerId}.
• atera_list_agents List Atera agents — the managed machines — with online status, last seen, OS, hardware and logged-in user. Pass customer_id to list only one customer's devices.
• atera_get_agent Fetch a single agent by its AgentID — full device inventory, online status, IPs, OS build and last reboot. Atera: GET /api/v3/agents/{agentId}.
• atera_find_agents_by_machine Find the agent(s) installed on a machine by its machine name, e.g. DESKTOP-4F2K9. Atera: GET /api/v3/agents/machine/{machineName}.
• atera_get_agent_patches List the Windows/OS patches on one device — either those still AVAILABLE (missing) or those already INSTALLED. Takes the device's DeviceGuid (from atera_list_ag
• atera_list_alerts List monitoring alerts (disk, CPU, availability, hardware...) with severity, device, customer and linked ticket. Filter by status. Atera: GET /api/v3/alerts.
• atera_list_tickets List helpdesk tickets with priority, status, type, end user, technician, SLA durations and last comments. Filter by customer and/or status. Atera: GET /api/v3/t
• atera_get_ticket Fetch a single ticket by its TicketID. Atera: GET /api/v3/tickets/{ticketId}.
• atera_list_ticket_comments List the comment thread on one ticket — end-user and technician replies, with internal notes flagged. Atera: GET /api/v3/tickets/{ticketId}/comments.
• atera_list_ticket_work_hours List the time entries logged on one ticket — technician, start/end, billable, on-site, rate. Atera: GET /api/v3/tickets/{ticketId}/workhoursrecords.
• atera_list_contacts List end-user contacts, optionally searching by whole or partial email or phone number. Atera: GET /api/v3/contacts.
• atera_list_contracts List service contracts (retainer, block hours, hourly, remote monitoring...) with their rates and billing periods. Pass customer_id for one customer's contracts
• atera_list_kb_articles List knowledge-base articles with their product, keywords, section, category and ratings. Atera: GET /api/v3/knowledgebases.
• atera_create_ticket Open a new helpdesk ticket. Give either end_user_id (an existing contact's EndUserID) or all of end_user_first_name, end_user_last_name and end_user_email to cr
• atera_update_ticket Change a ticket's title, status, type, priority, impact or assigned technician. Only the fields you pass are sent. Atera: PUT /api/v3/tickets/{ticketId}.
• atera_add_ticket_comment Add a comment to a ticket, either as a technician (technician_id, with is_internal=true for a private note or false for a reply the end user sees) or on behalf
• atera_create_contact Create a new end-user contact under an existing customer (give customer_id or customer_name). Atera: POST /api/v3/contacts.
• atera_resolve_alert Mark one monitoring alert as resolved. If the underlying condition persists, Atera raises it again on the next check. Atera: PUT /api/v3/alerts/{alertId}.

Details

• Version: 1.37.3
• Transports: streamable-http
• Uptime (7 days): 100%
• Median latency: 450 ms
• First indexed: 2026-11-01T10:03:42.622Z
• Last seen in registry: 2026-11-11T00:17:19.661Z
• Repository: https://github.com/m190/usefulapi-mcp
• Website: https://usefulapi.io/atera/

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