io.usefulapi/enchant

up checked 2026-11-11T08:40:26.630Z

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Publisher-provided title

Enchant MCP by usefulapi

Publisher-provided description

Work with Enchant help desk tickets: list, read, reply, add notes and labels, manage customers.

Summary by lookupd

Lists, reads, creates and updates help desk tickets and customers, and can send email replies or add internal notes and labels.

Install

Claude Code, remote (streamable-http)

claude mcp add --transport http enchant https://enchant.usefulapi.io/mcp

Codex, remote (streamable-http)

codex mcp add enchant --url https://enchant.usefulapi.io/mcp

Cursor, remote (streamable-http) → .cursor/mcp.json

{
  "mcpServers": {
    "enchant": {
      "url": "https://enchant.usefulapi.io/mcp"
    }
  }
}

Other clients: docs. Or tell your agent: Set up lookupd for me: read https://lookupd.com/agent.md and follow it.

Tools (16 tools)

Publisher-provided text

• enchant_list_tickets List and filter tickets (newest first by default). Enchant REST: GET /tickets. Use user_ids ["null"] for unassigned tickets. Each result has a short summary; us
• enchant_get_ticket Get one ticket by id. Embed related data with `embed`: messages (the conversation: replies and notes), customer, user, inbox, labels. Each embedded type costs 1
• enchant_list_users List the help desk users (agents): id, name, email. Use the ids to assign tickets and to author replies and notes. Enchant REST: GET /users.
• enchant_list_customers List customers, or find one by contact: set contact_type and contact_value (for example email + an address). Enchant REST: GET /customers.
• enchant_get_customer Get one customer by id, with the contacts (emails, phones, Twitter names). Enchant REST: GET /customers/{id}.
• enchant_get_attachment Get the metadata of an attachment (name, size, MIME type) by id; attachment ids appear in ticket messages. Enchant REST: GET /attachments/{id}.
• enchant_create_ticket WRITE: create an email ticket. Give customer_id, or a customer (matched by contact email, created if new). Optionally add the customer's first message with body
• enchant_update_ticket WRITE: change a ticket: state (open, hold, closed), assignee, inbox, subject, spam or trash (not both true). label_ids REPLACES all labels (empty array clears t
• enchant_add_ticket_labels WRITE: add one or more labels to a ticket without changing its other labels. Enchant REST: PUT /tickets/{id}/labels/{label_ids}.
• enchant_remove_ticket_labels WRITE: remove one or more labels from a ticket; its other labels stay. Enchant REST: DELETE /tickets/{id}/labels/{label_ids}.
• enchant_reply_to_ticket WRITE: send an outbound reply on a ticket. This SENDS A REAL EMAIL to the customer address in `to`. Use enchant_add_note for an internal note. Enchant REST: POS
• enchant_add_note WRITE: add an internal note to a ticket (not sent to the customer). Enchant REST: POST /tickets/{id}/messages (type note).
• enchant_create_customer WRITE: create a customer with optional contacts (email, twitter, phone). Enchant REST: POST /customers.
• enchant_update_customer WRITE: update a customer's name or summary. If `contacts` is given, it REPLACES the contact list; use enchant_add_customer_contact to add one. Enchant REST: PAT
• enchant_add_customer_contact WRITE: add one contact (email, twitter or phone) to a customer. Enchant REST: POST /customers/{id}/contacts.
• enchant_delete_customer_contact WRITE, DELETES DATA: remove one contact from a customer. Enchant REST: DELETE /customers/{id}/contacts/{contact_id}.

Details

• Version: 1.24.3
• Transports: streamable-http
• Uptime (7 days): 100%
• Median latency: 610 ms
• First indexed: 2026-11-01T10:04:28.436Z
• Last seen in registry: 2026-11-11T00:17:25.053Z
• Repository: https://github.com/m190/usefulapi-mcp
• Website: https://usefulapi.io/enchant/

Badge for your README

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• Last crawl: 2026-11-11T17:17:22.074Z
• API base: https://api.lookupd.com
• MCP URL: https://api.lookupd.com/mcp