io.usefulapi/octadesk

up checked 2026-11-11T17:37:44.689Z

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Publisher-provided title

Octadesk MCP by usefulapi

Publisher-provided description

Search tickets, read conversations and people; create and update tickets and people in Octadesk.

Summary by lookupd

Search, read, create and update helpdesk tickets, requesters and agents, including ticket conversations and saved views.

Install

Claude Code, remote (streamable-http)

claude mcp add --transport http octadesk https://octadesk.usefulapi.io/mcp

Codex, remote (streamable-http)

codex mcp add octadesk --url https://octadesk.usefulapi.io/mcp

Cursor, remote (streamable-http) → .cursor/mcp.json

{
  "mcpServers": {
    "octadesk": {
      "url": "https://octadesk.usefulapi.io/mcp"
    }
  }
}

Other clients: docs. Or tell your agent: Set up lookupd for me: read https://lookupd.com/agent.md and follow it.

Tools (13 tools)

Publisher-provided text

• octadesk_search_tickets Search tickets with optional filters. Returns the page of tickets plus paging fields (total_count, search_id, next_page_url). For the next page, pass the same f
• octadesk_get_ticket Get one ticket by its number, with its fields and status. GET /tickets/{number}.
• octadesk_get_ticket_interactions List the interactions of one ticket: replies, internal notes and property changes, in order. GET /tickets/{number}/interactions.
• octadesk_list_requester_tickets List the tickets of one requester. Pass last_number to read past the last ticket of the previous page. GET /tickets.
• octadesk_list_custom_ticket_lists List the saved custom ticket lists (views) of the account. GET /tickets/custom-lists.
• octadesk_find_person_by_email Find one person (requester or agent) by exact e-mail address. GET /persons?email=.
• octadesk_get_person Get one person by id. GET /persons/{id}.
• octadesk_search_requesters Search requesters (customers who open tickets) by e-mail or name. GET /persons/requesters.
• octadesk_search_agents Search agents (staff who work tickets) by e-mail or name. GET /persons/agents.
• octadesk_create_ticket Create a ticket. Common keys of `ticket`: summary, requester ({ email, name } or { id }), idGroupAssigned, idAssigned, idPriority, idCurrentStatus, idSubject, t
• octadesk_update_ticket Change fields of one ticket, for example status, priority, assignee or group. Send only the fields to change. A `comments.public` entry is e-mailed to the reque
• octadesk_create_person Create a person (requester or agent). Send the person fields, for example email and name. POST /persons.
• octadesk_update_person Change fields of one person. Send only the fields to change. PATCH /persons/{id}.

Details

• Version: 1.1.3
• Transports: streamable-http
• Uptime (7 days): 100%
• Median latency: 624 ms
• First indexed: 2026-11-07T10:17:37.982Z
• Last seen in registry: 2026-11-11T00:17:30.551Z
• Repository: https://github.com/m190/usefulapi-mcp
• Website: https://usefulapi.io/octadesk/

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• Last crawl: 2026-11-11T18:39:04.612Z
• API base: https://api.lookupd.com
• MCP URL: https://api.lookupd.com/mcp